Frequent Questions

Find answers to what you need to know

Will Catching Prime fit my pump?

Catching Prime threads into the drain port on most residential pool pumps. It's compatible with all major brands including Hayward, Pentair, Jandy, Intex, and Honda.

If you have a standard single-speed or variable-speed pump made in the last 15 years, it almost certainly fits. Check your pump's drain port threading before ordering — if you're unsure, reach out and we'll confirm compatibility.

Does it stay in the pump permanently?

It's designed to stay installed between uses. Once it's threaded in, you can leave it — the valve stays closed during normal pump operation and doesn't affect performance. Next time you need to prime or drain, it's already there and ready. You can remove it seasonally or during service if you want, but most users leave it in year-round.

Does it affect how my pump runs?

No. When the valve is closed, Catching Prime acts just like a standard drain plug. Your pump runs normally with no change in pressure, flow, or efficiency.

How long does it take to install?

Under a minute. Turn off the pump, unscrew your existing drain plug, thread Catching Prime in by hand (or with a wrench for a snug fit), and you're done. No tools required for most installs.

How do I actually prime the pump with it?

Connect a standard garden hose to the outlet end of Catching Prime. Open the valve with a quarter turn of the handle. Let water flow until the pump housing fills. Close the valve, disconnect the hose, and start your pump. Most primes take 30 seconds or less.

Can I use it to drain the pump too?

Yes. Open the valve to drain the pump through a hose. Useful for winterizing, freeze protection, or moving water away from the equipment pad instead of flooding it.

What's it made of?

Corrosion-resistant stainless steel body with a sealed O-ring and a durable polymer handle. Built to sit outdoors on an equipment pad in sun, rain, and chlorine exposure year after year.

What if it doesn't work with my pump?

Return it within 90 days for a full refund, no questions asked. If you're worried about fit, buy one, test it, and send it back if it doesn't work for your setup.

Do you offer bulk pricing for pool service companies?

Yes. If you're a pool service company, installer, or distributor looking to stock Catching Prime across your route or on your shelves, we offer bulk pricing. We're already working with service companies like Heritage Pools to equip their technicians.

Need more help?

Reach out to our team anytime.

Prime Smarter, Drain Faster

Made by a pool tech with 10+ years in the trade. Works for pros and pool owners alike.